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AI Overlay for the Existing Avaya Elite Telephony Platform

North East Ambulance Service NHS Foundation Trust

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Scope as published

The purpose is to test feasibility, capability, assurance needs, delivery complexity, indicative cost and market appetite for an AI-enabled overlay to the existing telephony environment. The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or future procurement strategy, but none is guaranteed.

Deadline: Not published
Published: 29 Sept 2026(5 days ago)
Contract value: £200,000
Location: United Kingdom
Reference: ocds-h6vhtk-077cc4
First seen: 5 days ago

Classifications

48000000Software package and information systems72000000IT services: consulting, software development, Internet and support

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