Digital Outcomes and Specialists 7
- Crown Commercial Service
- United Kingdom
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The Scope of this proposed service will be for supply of Specialist Debt Collection Agency and Business Process Outsourcing (BPO) providers to deliver standard Live 1st and 2nd, Doorstep visits, specialist vulnerable customer, Final accounts, Trace & Collect, low value placement & Probate/Deceased. DCAs play a key part in reducing the debt currently held by United Utilities. The scope of this tender covers household (Domestic) debt only. The objective for all Suppliers to undertake Debt Collection activities and secure payment of money owed by debtors, in-line with Fair Pay Guidelines. United Utilities will provide Customer Data containing the details of the Debts to the Supplier who will work through the agreed processes to collect the Debts and remit the collected funds back to United Utilities including any additional information obtained whilst securing payment. All Suppliers must adhere to all applicable industry standards and Good Industry Practice and be able to ensure compliance and how failures are managed and resolved.
London Violence Reduction Unit (VRU) Tertiary Service , formally known as Violence & Exploitation Support Service (VESS) Indicative Contract Value: Up to £11,493,534 excl. VAT Contract Duration: 1 June 2027 – 31 May 2029 with option to extend to 31 May 2030 This market warming session will be delivered jointly with the VRU's forthcoming Mayoral Youth Clubs Safety Programme. The two programmes form complementary elements of the VRU's tertiary violence reduction offer for young people affected by violence and exploitation. While the Mayoral Youth Clubs Safety Programme will provide specialist youth workers embedded across Mayoral youth club settings to identify risk, build trusted relationships and connect young people to support, the redesigned tertiary service will provide intensive, specialist and longer-term support for young people experiencing established, escalating, or entrenched violence and exploitation. Together, these programmes aim to strengthen London's pathway of support for vulnerable young people through earlier identification, stronger partnership working and improved access to specialist interventions. The London Violence Reduction Unit The London Violence Reduction Unit (VRU), hosted within the Mayor's Office for Policing and Crime (MOPAC), pioneers a partnership-based public health approach to tackling violence rooted in prevention and early intervention. Since 2019, the VRU has invested in over 550,000 targeted interventions for young people across London. The VRU invests in interventions at critical moments to keep young people safe in and out of school and at the key touchpoints that influence a young person’s journey; early years and families, education, positive opportunities, youth work, and communities and place. Project Background The Violence and Exploitation Support Service (VESS), also known as The Safe Place, was launched in June 2024 to provide coordinated, holistic support for children, young people and families affected by violence and exploitation in London. The service provides specialist support for young people aged 11 to 25 affected by violence and exploitation through an alliance of organisations delivering housing support, advocacy, mentoring, mental health support and other specialist interventions. The current contract expires in June 2027. Young people aged 11 to 25 living in London who are experiencing, or are at significant risk of, entrenched violence, criminal exploitation, sexual exploitation and related harms. Particular consideration will be given to young adults, young people with complex safeguarding needs, and those facing barriers to engagement with mainstream services. Following stakeholder engagement, needs analysis and review of learning from current delivery, the VRU intends to procure a redesigned tertiary service focused on young people experiencing established, escalating or entrenched violence and exploitation. The future model reflects evidence highlighting the importance of trusted relationships, trauma informed practice, specialist support, and strong local partnerships. Key themes emerging from this work include: •The need for a clearer focus on young people experiencing entrenched violence and exploitation. •Greater emphasis on trusted adult relationships and long-term support. •Stronger transitional safeguarding support for young adults aged 18 to 25. •Improved local partnership and borough-level integration. •Enhanced specialist provisions around housing, mental health, education, employment and family support. •Improved referral pathways and engagement approaches for young people who are least likely to access traditional services. •Greater recognition of sexual exploitation alongside criminal exploitation. •Increased focus on neurodiversity, inclusion, and cultural competence. The redesigned service is expected to become the VRU's flagship tertiary intervention for young people at risk, and those experiencing the highest levels of vulnerability to violence…
NHS North East and North Cumbria Integrated Care Board (NENC ICB) is seeking market feedback to inform the future design and delivery of an integrated Occupational Health (OH) and Employee Assistance Programme (EAP) service for its workforce. NENC ICB is issuing this prior Information Notice (PIN) as a market engagement exercise Request for Information (RFI) to gather information on the market landscape. This is a market landscape exercise only and is not a guarantee of a future provider selection process and/or contract. The RFI on-line questionnaire should be submitted by no later than 23 September 2026 by 5pm . The NENC084 RFI will be conducted via the Atamis portal at: https://atamis-1928.my.site.com/s/Welcome It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should you have any queries, or problems registering on the portal, please contact the Atamis helpdesk via: [email protected] or phone number 0800 0988201 The helpdesk is open Monday - Friday 08.00 am - 06.00 pm
Establishment of a Dynamic Market pursuant to section 34 of the Procurement Act 2023 for the physical supply of electricity to all Authority sites along with associated invoicing and query management services. A Dynamic Market is a procurement mechanism that: •remains open to new suppliers throughout its duration; •allows suppliers to apply for admission at any time; •enables the Authority to conduct competitive selection processes among admitted suppliers For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Kent:-Mains-gas./4EHV3JB3XE To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/4EHV3JB3XE
The Supplier will be able to undertake all types of Ecological Surveys and support work, including but not limited to: • Preliminary Ecological Assessments • Use of HERT Tool • Production of reinstatement plan • Production of Biodiversity net gain plan for planning • EIA documents • UKHab Assessments • EcIA • Assent and HRA • Great Crested Newt surveys • Bat surveys • Badger surveys • Reptile surveys • Otter Surveys • Water Vole surveys • White Clawed Crayfish surveys • Breeding Bird, Wintering Bird and Nesting Bird surveys • Water Framework Directive Assessments • Fish Surveys • Ecological Supervision of Vegetation Clearance • Production of Biodiversity Enhancement Plans • Production of Ecological Protection Plans • Obtaining Protected Species License Applications • Detailed NVC/ FCT vegetation surveys • INNS Surveys • Landscape and Ecological Management Plan
Avanti West Coast (AWC) are the operator of intercity rail services on the West Coast Main Line. A joint venture between First Group and Trenitalia. AWC operate 16 stations along the West Coast Main Line as well as a number of offices at other Network Rail managed stations along with some additional offices. The scope of this contract is designed to ensure that AWC environments are not only clean and hygienic, but also well-maintained, safe, and compliant with all relevant legislation and industry best practices in line with Department for Transport (DfT) Service Quality Regime (SQR) requirements. AWC's focus is on partnering with a supplier who can deliver consistent performance, demonstrate innovation in service delivery, and embed sustainable and socially responsible practices. OVERVIEW OF SERVICES • Station and office cleaning • Waste management aligned to Simpler Recycling legislation • Car park cleaning • Washroom services • Pest control • Landscaping and vegetation management and maintenance including planned preventative maintenance (PPM)
Procurement of debt collection agency services for Dŵr Cymru Welsh Water, covering the recovery of live and final customer debt, with a focus on customer outcomes, regulatory compliance and service performance.
The Student Loans company (SLC) have an agreement for Enhanced Security Operations Managed Service expiring April 2028. In order to provision for a retender of the agreement SLC are undertaking pre-market engagement with regards to the provision of the following: • Requirement A: Enhanced Security Operations Managed Service - MXDR Service (2026-TR-0109a) • Requirement B: Enhanced Security Operations Managed Service - Vulnerability Management (VM) Service (2026-TR-0109b) • Requirement C: Enhanced Security Operations Managed Service - Breach Attack Simulation (BAS) Service (2026-TR-0109c) • Requirement D: Enhanced Security Operations Managed Service - Cyber Threat Intelligence (CTI) Service (2026-TR-0109d) • Requirement E: Enhanced Security Operations Managed Service - Digital Forensics and Incident Response (DFIR) Retainer Service (2026-TR-0109e) • Requirement F: Enhanced Security Operations Managed Service - Security Architecture and Engineering Support Services (2026-TR-0109f) SLC is considering an approach to the market to give the suppliers an option to bid for one or ALL of the contractual requirements. Requirement A Enhanced Security Operations Managed Service - MXDR Service The Supplier will provide a Managed Extended Detection and Response (MXDR) capability operating on a hybrid customer/supplier model. MXDR Service The Supplier will provide: • 24x7x365 monitoring of SLC security telemetry. • L1 and L2 Security Operations Centre capability (SLC retain L3). • Incident identification, triage and investigation. • Security use-case monitoring and tuning. • Management of Microsoft Sentinel detections. • SOAR playbook execution and optimisation. • Escalation management. • Alert enrichment. • Threat hunting capability. • Malicious activity investigation. • Service governance and performance management. • Security reporting at operational, tactical and strategic levels. Security Engineering (Operational) The Supplier shall provide: • L3 Engineering support for Sentinel. • Analytics rule development and tuning. • SOAR playbook management. • Connector maintenance and health monitoring. • Logging optimisation. • Onboarding and validation of agreed log sources. • Detection engineering support. • Detection gap analysis and monitoring coverage reviews. • Security use case development and continuous improvement. • Monitoring health checks. • Monitoring and remediation of ingestion issues. • Security platform optimisation. • Proactive automation support and development. • Threat intelligence-led detection improvements. Data Loss Prevention (DLP) & Phishing The Supplier shall: • Monitoring, triage and investigation of DLP, phishing, business email compromise (BEC), malicious email, malicious attachment and malicious URL alerts. • Investigation of suspected data loss, data exfiltration and policy breach events. • Support for user reported phishing submissions. • Escalation and coordination of confirmed incidents in accordance with agreed response procedures. • Identification and analysis of phishing campaigns, attacker infrastructure, indicators of compromise and emerging attack trends. • Recommendations for improvements to DLP policies, email security controls, detections and response processes. • Monthly reporting, trend analysis and security improvement recommendations. Reporting The Supplier shall provide: • Weekly operational reports. • Monthly service reports. • Quarterly service reviews. • KPI and SLA reporting. • Security metrics and trend analysis. Requirement B Enhanced Security Operations Managed Service - Vulnerability Management Service The Supplier shall provide Vulnerability Management services Monday to Friday, UK Core Hours (09:00-17:00). Vulnerability Management The Supplier shall: • Monitor vulnerability management queues. • Investigate vulnerability notifications. • Manage vulnerability triage. • Validate vulnerability findings. • Perform exploitability assessments. • Provide remediation recommendations. • Support exp…
*This notice is for market engagement and request for information only* Worcestershire County Council's Public Health Team wishes to understand the extent of gambling harm across Worcestershire and how harm could be reduced or prevented. We would like to hear from organisations who have experience of conducting research with health, local authority and VCS services, to support the development of a gambling needs assessment. In November 2024, the UK Government confirmed a new statutory levy on gambling operators, introduced in April 2025. The levy provides increased, independent and sustainable funding for the research, prevention and treatment of gambling-related harms across Great Britain. We would like feedback from providers who have experience in conducting research with VCS and statutory organisations and services. We are keen to hear from VCSEs, SMEs and those based in Worcestershire.
The North Wales Corporate Joint Committee, known as Ambition North Wales, leading on behalf of the six North Wales local authorities, are exploring opportunities to secure a delivery partner to establish and operate a regional collective purchasing scheme for domestic low-carbon technologies. Project HARP (Home Adoption of Renewables Programme) aims to help homeowners and other eligible residents, as well as SMEs and local community centres, purchase high-quality installations at cheaper competitive prices through a supported group-purchasing model. The scheme will support delivery of Local Area Energy Plans and wider regional and national decarbonisation objectives. The anticipated technology scope comprises: • Solar photovoltaic systems • Battery energy storage systems • Electric vehicle charging infrastructure • Associated equipment, warranties, customer support and aftercare The North Wales area covers the local authority areas of Conwy, Denbighshire, Flintshire, Gwynedd, Isle of Anglesey and Wrexham.
Provision of Manual Handling Equipment for public prisions across England and Wales.
Tees Valley Combined Authority (TVCA) (the ‘Contacting Authority’), part of the Tees Valley Combined Authority Group, seeks to engage the market through this Pre-Tender Market Engagement (PTME) exercise in preparation for the potential procurement of a supplier to undertake a rail passenger survey within the Tees Valley region to understand customer issues, identify opportunities, and collect qualitative evidence to support future rail planning and service development. Through this PTME, the Contracting Authority aims to: •Understand market interest, capability and capacity to deliver the proposed requirement. •Test and validate the proposed scope, objectives and approach. •Obtain feedback on methodologies, deliverables, timescales, risks and indicative costs. •Understand market views on contractual, commercial and social value considerations. •Identify opportunities to improve and refine any future procurement. •Provide suppliers with an opportunity to raise questions, challenge assumptions and make recommendations based on their experience. For more information about this opportunity, please visit the eSourcing portal at: https://teesvalley.delta-esourcing.com/tenders/UK-UK-Darlington:-Research-and-development-services-and-related-consultancy-services./S6YZ443D79 To respond to this opportunity, please click here: https://teesvalley.delta-esourcing.com/respond/S6YZ443D79
Folkestone and Hythe District Council (FHDC) wishes to select and appoint a suitable supplier for capital works to the external envelope of properties (such as repointing, re-rendering, structural remedies and associated works) and invites organisations to submit a tender to meet FHDC's requirements. The specific requirements for the contract are detailed in the tender documents The contract is anticipated to start 1 April 2027 and continue for a period of 2 years (with the option to extend for a further period (or periods) of up to 12 months). Estimated value for the initial contract term is £875,000 excl. VAT. Total estimated value including extension period is £1,325,000 excl. VAT.
Kent County Council (KCC), on behalf of South East Sector Led Improvement Partnership (SESLIP), is looking to refresh the list of suitably qualified freelance consultants, who are available on an ad hoc basis to support and provide the below service. We are looking to produce a dynamic purchasing system (DPS) for this and are open to applications to join from suppliers that are interested. SESLIP encourages and supports the political and professional leadership and management of local authority Children's Services, to demonstrate, develop and share good practice. Our programmes support the development of Children's Services as learning organisations, focusing on: • Identifying key strands of enquiry • Analysing and comparing operational data about the services • using evidence to inform decisions, including evidence available from outside the region, where relevant • Using peer challenge and peer review • Building leadership capacity and capability • Developing standards of practice through supportive endeavour There is a Regional Improvement Plan which sets out the activities. Its aim is to identify ways in which local authorities in the South East can support each other to improve and look at how collective action can help address systemic issues within the region. The DPS will be live from 11th September 2024 until the 10th September 2026, suppliers are able to join the DPS during this time period. Suppliers will be required to complete and pass a Selection Questionnaire (SQ) in order to apply for the DPS. All suppliers that pass the SQ will be awarded a place on the DPS. If this opportunity is of interest, please register on the Kent Business Portal . The reference for the opportunity is "SC240046 - SESLIP - DPS" where you will be able to register your interest and be granted access to the SQ and supporting guidance. Please note: This opportunity was previously advertised but due to a change in our e-tendering Portal, this notice is being re-published.
NHS Central East (CE) ICB is seeking feedback on the provision of WorkWell Initiative Service in the CEICB region covering Bedfordshire, Luton and Milton Keynes, and Hertfordshire. In order to assist the Authority with testing its assumptions and proposed service requirements, interested organisations are requested to provide feedback on the information included within the documents. The draft service specification and supporting documents containing details of the requirement can be found in the attachments area of the project on the Atamis e-tendering portal. Please complete and return the completed MEQ template on Atamis e-tendering portal by 12 noon on 01st October 2026.
Gloucestershire County Council is looking to procure a single provider contract for the delivery of a healthy relationships/domestic abuse support service for young people in Gloucestershire (delivered as the "STREET" service). We are inviting suppliers to attend a market engagement event, where details of the procurement process, indicative dates and requirement details will be presented. The market engagement will be held via MS Teams on Thursday 17 September 2026 at 10.30-11.30am. If you are interested in attending, please send details of all attendees (email address, organisation, role & full name) to [email protected] and an MS Teams invite will be sent to you. Healthy relationships/domestic abuse support service - maximum value if all extensions exercised: £1,224,000
Folkestone and Hythe District Council (FHDC) wishes to select and appoint a suitable supplier for a windows & doors replacements programme for its social housing stock and invites organisations to submit a tender to meet FHDC's requirements. The specific requirements for the contract are detailed in the tender documents. This tender will be conducted using a one-stage 'open' procedure. The contract is anticipated to start 1 April 2027 and continue for a period of 2 years (with the option to extend for a further period (or periods) of up to 12 months). Regarding the contract value: the estimated value for the initial contract term is £1,560,000 excl. VAT based on FHDC's current budgets. However the maximum estimated value for the initial period is £2,700,000 excl. VAT dependent on the approval additional funding. The total sum of £4,050,000 excl. VAT includes the additional funding and a 12-month extension to the contract term.
Leisure Services Procurement - Management of North Warwickshire’s Leisure Centres including a newly constructed leisure centre in Atherstone.